Making waves in IT Ops. Alert Correlation Platform Continues Growth Trajectory Fueled by New Customer Acquisitions and Partnerships. That means everything from a. , provider of the first Event Correlation and Automation platform powered by AIOps, and online incident management academy Blackrock 3. Incident 360 Console. Generative AI for. by Joel McKelvey | Aug 3, 2023. BigPanda facilitates this by using its proprietary Open Box Machine Learning technology to automate different aspects of the incident. by BigPanda | May 2, 2023. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. BigPanda simplifies the transition to distributed operations while maintaining centralized visibility and consistency. 7, 2023 — BigPanda, Inc. 7%) all facing elevated risks of job loss. This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Companies scaled during the pandemic due to a shift in consumer behavior, and many companies had to pivot their ITOps strategies. Industry use cases of event correlation1. , provider of the first Event Correlation and Automation platform powered by AIOps, today announced the addition of Matt Morgan as Chief People Officer. Root Cause Changes. This is where BigPanda comes in. Generative AI for Automated Incident Intelligence. Positive impact on your business: Reduced operating costs: BigPanda eliminates the need for long and expensive bridge calls. Root Cause Changes. Sending relevant notifications. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. By incorporating context and business logic into incidents using the BigPanda Incident Intelligence feature, the response time of the NOC has been greatly improved. Now on-demand, you can listen to two enlightening. We are also correlating events from hundreds, if not thousands, of different. BigPanda Generative AI reveals root cause changes and incident impact. Incident 360 Console. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. 1. Automatic Incident Triage. Event correlation. Generative AI for Automated Incident Intelligence. A tool rationalization head start with BigPanda. Root. This empowers IT Ops to fix issues quickly and focus on what matters. SAN FRANCISCO, March 18, 2021 — BigPanda, Inc. In a typical CI/CD pipeline, code changes are automatically built, tested and deployed to a staging or. Automate incident analysis to speed resolution and reduce escalations. The Incident Feed. BigPanda AI automatically identifies the factors causing IT incidents and suggests actions in real-time how to resolve them. Generative AI for Automated Incident Intelligence. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Here, software engineer Hagai Kariti offers tips on Ansible. Embracing the Change. SAN FRANCISCO, Feb. “By joining Cribl and BigPanda, you can unlock more valuable upstream observability data to facilitate early detection mechanisms and allow your downstream environment to have an even more impactful service map, better enriched data, and better correlation for rapid and automated incident triage and resolution. Real-time IT Incident correlation. Root Cause Changes. IT Ops, NOC, DevOps, and SRE teams must evolve manual and reactive incident response capabilities. This work was done over some period of time and in many. Winners From Citrix, DirecTV Latin America, PlayStation and Gamestop Honored by Peers for Above-and-Beyond IT Incident Response. “Make life easier” isn’t a mantra for the lazy—it’s a way to drill down on important automation in the IT Ops room. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Root Cause Changes. correlation extraordinary effectiveness in recognizing which events can reasonably be grouped into a single event for triage. BigPanda can help you with your observability tool rationalization by:by Assaf Resnick | Jul 27, 2023. BigPanda for C-suite. Automatic Incident Triage. Real-time Topology Mesh. Some still do. Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Set up a major incident management team – to optimally benefit from your existing staff. Root Cause Changes. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Generative AI for Automated Incident Intelligence. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high MTTR. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. In short, MTBF is a vital incident metric. BigPanda’s new capabilities also include three self-service APIs: Environments API: BigPanda Environments are fully customizable and filtered incident views that simplify incident management. You can use the BigPanda platform to assess the efficiency of your IT operations teams, tools and. Autonomous Layer (LØ) So all Autonomous Operations platforms must incorporate machine learning throughout, provide an integration hub that ties together all of your existing IT tools, and an autonomous layer (LØ) that is capable of managing your incidents. AI in general, and AIOps in particular, is rapidly becoming key to success in today’s complex and fast moving IT environments, and DevOps has much to gain by adopting it. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. BigPanda’s powerful aggregation engine normalizes alerts from Splunk, Datadog and other monitoring systems into a single consolidated incident management center. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. MOUNTAIN VIEW, Calif. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. Descriptive analytics looks at data to describe what has happened. IT Operations teams spend valuable time on various manual tasks that delay remediation. In addition, enriched events facilitate event correlation and. BigPanda built an OODA loop platform for IT operations. From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (Digital Enterprise Journal Study), both opponents and proponents. Automatic Incident Triage. All organizations want to reduce downtime and outages, but the solution is often to simply hire more staff which inevitably creates. Real-time Topology Mesh. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. “We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. io Hard NOC Life Incident Triage by BigPanda | Mar 25, 2021 One of the most painful parts of the incident management lifecycle is triage: the time it takes first incident responders to determine the next action when facing a barrage of IT incidents. SAN FRANCISCO, Jan. Alert Correlation Platforms are a proven solution to this challenge. Automated notifications, ticketing, and workflow automation synchronize bi-directionally rich incident data in ServiceNow, so ITIL-based organizations can enjoy the benefits of CI/CD within. Real-time Topology Mesh. Request a demo. On average, our customers sent us 2. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. BigPanda combines the latest Generative AI innovations with high-quality, enriched IT alert data to automatically and reliably reveal. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. The most important section of the BigPanda interface is the incident feed. SAN FRANCISCO, Feb. Operations teams have the root cause changes at their fingertips, in real-time. At BigPanda, we use the 9-block tool to encourage a conversation among leaders about their teams. Automatically correlate, triage, and investigate interrelated IT incidents. We take privacy and security seriously at BigPanda. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. , the leader in Event Correlation and Automation powered by AIOps, today announced its SaaS platform, which is integrated with Datadog, Inc. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. As moderator Jason Walker, BigPanda’s COO, said in our RESOLVE ’22 event Bit by bit, maturity models in “almost every other domain of IT” have not turned into a workable set of guideposts and indicators in the Ops domain. to 10:30 a. Root Cause Changes. Since HipChat Connect is based on web standards like HTML5 and iframes, we were able to implement the integration in a few days and easily migrate existing features including stylesheets directly into. Raw alarm data is a start, but it’s not sufficient to be able to pinpoint root cause and enable an effective fix. Unlock IT efficiency with BigPanda’s Unified Analytics—gain end-to-end visibility, explore process improvements, and showcase value. Root Cause Changes. Root Cause Changes. 8%), data scientists (3. Automatic Incident Triage. Real-time Topology Mesh. Automatic Incident Triage. This process outlines who the concerned stakeholders for responding are, how incidents are detected and conveyed to the IT team, and the various tools used for resolving the incidents. Root Cause Changes. Automatic Incident Triage. Generative AI for Automated Incident Intelligence. It’s simple – lower MTTR equals better service. Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. Enabling integrations. Automate incident analysis to speed resolution and reduce escalations. Automated Incident Analysis. Automate incident analysis to speed resolution and reduce escalations. BigPanda’s RESOLVE ‘22 conference hosted a number of luminaries in the AIOps and IT Ops world,. Generative AI for Automated Incident Intelligence. Root. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. Root Cause Changes. Incident 360 Console. BigPanda automates incident management steps so that IT Operations teams don’t waste time on manual tasks, including adding business context in real time, automating ticket creation and routing, automatically sharing ticket updates with chat and notification tools and running automated custom workflows. Incident 360 Console. This recently launched feature fast tracks incident and. Root Cause Changes. , the leader in Incident Intelligence and Automation powered by AIOps, today announced new Data Engineering capabilities that empowers enterprise DevOps and ITOps teams to unlock the full value of their monitoring and observability tools and get started on their AIOps journey. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Real-time Topology Mesh. 0%), and UX designers (2. BigPanda’s. ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools and processes designed to manage and deliver IT services to external customers. Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. Automate incident analysis to speed resolution and reduce escalations. , the leader in Incident Intelligence and Automation powered by AIOps, recently concluded Pandapalooza ’22, the company’s annual. – July 8, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response to reduce system and network downtime, has just introduced AutoShare to make it easier for IT operations. Root Cause Changes. Incident 360 Console. End-to-end visibility: Categorize your data in a way that will solve a lot of the heavy lifting for your team. and how BigPanda can help you do just that! More Hard NOC Life. Real-time Topology Mesh. – November 1, 2017 – BigPanda Inc. When Ryan Taylor, VP of solutions engineering at Transposit, talks about his experience and outlook in the IT Ops chair, people tend to listen. If there’s an incident whose cause is undetermined, BigPanda can help determine the root cause. In a new whitepaper, noted industry analyst Nancy Gohring of 451 Research delivers an in-depth look into the future of AI & ML-enabled IT Ops and helps you understand: Why IT operations will move from automation to autonomous over time, and. Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. – May 16, 2018 – BigPanda Inc. With organizations using multiple tools in their IT stack, manually finding the right. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. It automates creating tickets, sends relevant notifications, and sets up war rooms with the right teams. Incident 360 Console. io. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). Here are some quick value takeaways from the. What: BigPanda Pandapalooza Customer Festival ‘21. , the leader in AIOps Event Correlation and Automation, today released its 2021 AIOps Benchmark Report, a white paper produced in conjunction with StarCIO that surveyed IT Ops leaders and practitioners on the challenges they faced in 2021. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. At BigPanda, we think the best-of-breed route is the way to go. Located in the heart of Tel Aviv, our office is easily accessible by bus or train. BigPanda’s Field CTOs explain how to best leverage monitoring data to allow situational awareness and enable proactive IT incident. The platform detects workflow downtime in the right time and provides solution for unlocking all the business potentials. Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. Automatic Incident Triage. AIOps enables the compression and distillation of events from metrics, logs, and traces. Morgan. root cause of an IT incident. Incident 360 Console. By enhancing efficiency and effectiveness, automation enables even a very lean team to operate at an outsized level. Among the report’s findings: more than 90% of. During his session, moderated by Anirban Chatterjee, Director of Product Marketing at BigPanda, Ron taught a master class on best practices around the Incident Management System (ISM), especially relevant in the face of the unprecedented challenges faced by IT Ops teams today. , a leader in Algorithmic Service Operations solutions for enterprise IT, announced today that it has raised an additional $23 million in Series B funding – expanding the round to a total of $49 million. Standardize and automate how to triage incidents: Rich, contextual information enriched to incidents, such as topology, CMDB and change data gives IT. Real-time Topology Mesh. Then, BigPanda analyzes all alert streams in real time, and it intelligently groups them into a simplified list of high-level incidents so Ops teams can detect critical issues. Edits to correlation patterns create incidents by source, tag or timeframe. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. bigpanda. Unify ITOps alert data: This is how your team can get the most holistic view of your data and aligns with the BigPanda Alert Intelligence service. In IT Ops, the impact can be instant and huge, with improvement measured in the tens or even hundreds of percent. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Automatic Incident Triage. Before joining BigPanda in 2018, Paul was the Area Director of Sales for AppDynamics where he led. BigPanda collects, cleans, and prepares data for AIOps processing. Generative AI for Automated Incident Intelligence. alerts. Root Cause Changes. By following the stages outlined in this article, you can lay a solid foundation for intelligent incident management and automation, ultimately enhancing efficiency and lightening the load on your IT. MOUNTAIN VIEW, Calif. Root Cause Changes. The result is an insightful study examining the current status, the developing trends and the expected future of IT monitoring and AIOps. Generative AI for Automated Incident Intelligence. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. Event correlation. Unified Analytics. Incident 360 Console. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Real-time Topology Mesh. Streib joined BigPanda in August 2022. Generative AI for Automated Incident Intelligence. Root Cause Changes. At the end of the day, AI and machine learning is a design philosophy. Real-time Topology Mesh. 53 out of 100, which was above the average score for this year’s finalists in the medium-large businesses category. The new Environments API enables administrators to reduce complex manual configuration challenges by templatizing and automating the creation and configuration of environments at scale. Automatic Incident Triage. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. In addition to our incredible growth, we’ve been thrilled to add a whole host of new clients – like Cisco, Gap. BigPanda’s Level-0 Automation streamlines stressful, manual incident triage, allowing IT Ops to efficiently handle high incident volumes. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. Automate incident analysis to speed resolution and reduce escalations. Not only do they often waste minutes during the incident triage phase, but when incidents require further investigation, they can spend valuable minutes sharing information with ticketing, service desk and on-call notification or paging. Automatic Incident Triage. “By joining Cribl and BigPanda, you can unlock more valuable upstream observability data to facilitate early detection mechanisms and allow your downstream environment to have an even more impactful service map, better enriched data, and better correlation for rapid and automated incident triage and resolution. by Assaf Resnick | Jul 27, 2023. Root Cause Changes. Automatic Incident Triage. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network and discuss high-level AIOps and ITOps strategies with industry peers. New Hire Follows a Period of Impressive Growth and Increased Investment in Customer Success, Sales and Engineering. This KPI represents the effectiveness of your incident management process. Automate incident analysis to speed resolution and reduce escalations. The AI-Generated Incident Analysis helps your team quickly understand causality and impact, dramatically shortening resolution time. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. Root cause analysis. by Amy Brennen | Oct 5, 2023. Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services. Incident. Headquartered in the heart of Silicon Valley, we have also now grown roots in Irvine, Austin, Chicago and New York. ” “BigPanda’s Event Enrichment Engine helps structure our event data and adds. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers. They are in complex industries that are. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. Generative AI for Automated Incident Intelligence. ”. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. info@bigpanda. Real-time Topology Mesh. Ready for a self-guided tour of BigPanda’s Event Correlation and Automation platform? Our product team put together a virtual environment to give you an idea of the capabilities we offer and the use cases we solve. BigPanda’s first impact came in the way our platform combines sources of IT information. CDI significantly reduces false-positive alerts with BigPanda AIOps. Generative AI for Automated Incident Intelligence. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. Incident 360 Console. On the latest podcast episode of That’s great IT, I spoke with Scott Lee,. Update BigPanda incident tag to use HTML anchor link CMDB: Support for inactivating individual tables. Generative AI for Automated Incident Intelligence. These automated tools can be triggered to run from various states across the BigPanda platform, shaving critical minutes off of the incident management lifecycle. Once the runbook or automated workflow has been processed, the results can be fed back to the associated incident for future reference or additional triage and remediation steps. Based on this enriched information, teams can either immediately resolve the incident, assign it for further investigation, or forward it to domain experts or L3 teams. Real-time Topology Mesh. Enterprise Cloud Platform for IT Ops. BigPanda assists enterprises and their ITOps teams in adopting AI/ML automation. Root Cause Changes. Incident 360 Console. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Root Cause Changes. Automated remediation steps. Better incident respons e. First – improved NOC. Generative AI for Automated Incident Intelligence. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Real-time Topology Mesh. Without BigPanda, IT Ops and DevOps teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT. Automatic Incident Triage. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Incident 360 Console. Cloud-based IT incident response solution purpose-built for large enterprises. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. Automatic Incident Triage. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. BigPanda correlates, automates and streamlines incident management in the face of ever-increasing complexity, while its results delight your users. Incident 360 Console. Real-time Topology Mesh. Real-time. AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalations Automated root cause analysis for continuously delivered applications. Real-time Topology Mesh. Root Cause Changes. Root Cause Changes. 3) The BigPanda Team. First Response. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. Generative AI for Automated Incident Intelligence. “More is not better. Not all alert correlation platforms are created equal. Just click Incidents in the menu at the top. When these teams look at an incident in the BigPanda Ops console, with just two more clicks, they can see a list of all related changes and look at the suspect change flagged by BigPanda’s. Event correlation focuses on compressing numerous events into a reduced number of incidents, aiming for clarity on root causes and their symptomatic effects. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. How to prepare for, deal with, and recover from IT outages. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Root Cause Changes. Incident 360. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. Automatic Incident Triage. 6, 2020 — BigPanda, Inc. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. BigPanda’s Unified Analytics will be moving to the open beta phase soon. Product Releases. Generative AI for Automated Incident Intelligence. NEW YORK, May 20, 2021 — BigPanda, Inc. Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. Incident 360 Console. Generative AI for Automated Incident Intelligence. The event. This team includes three vital roles: The incident manager/incident response commander. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative. Then, looking at actionability, you can focus on taking effective action versus just moving alerts to tickets quickly. Incident 360 Console. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. Either way, BigPanda’s platform is a great solution and can significantly. Automatic Incident Triage. Event Correlation and Automation for midsize enterprises, powered by AIOps. Real-time Topology Mesh. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Root Cause Changes. Root Cause Changes. The United States is home to our our Revenue, People, Finance, Security and Marketing teams. Generative AI for Automated Incident Intelligence. BigPanda was named in Gartner’s latest report, “Cool Vendors in Availability and Performance 2016”, marking another exciting development in what has been a year full of momentum for our team. The only community event designed exclusively for IT Ops professionals. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. BigPanda Automatic Incident Triage. Generative AI for Automated Incident Intelligence. Incident Intelligence. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platformBigPanda CEO Assaf Resnick said in a statement that generative AI has taken the company’s platform to a new level: “Customers that have used early versions. This new capability has been added to the BigPanda Formula Language to help create sophisticated incident tags easily. In our recent Whiskey and Wisdom session, we discussed how ITOps teams are coping with the evolution of cloud management. Automate incident analysis to speed resolution and reduce escalations. BigPanda Automatic Incident Triage Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Automatic Incident Triage. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence.